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Customer Service & Sales Support Assistant

 

We are seeking a detail-oriented and organized Customer Service/Sales Assistant to join our dynamic team in the US.
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This person will be responsible for supporting the sales team in managing and processing orders, coordinating with customers, and ensuring the smooth flow of operations. This role requires excellent communication skills, strong organizational abilities, and a customer-centric approach.

 

📍 Location: This is a remote position from home office, preferably in South Florida. This position may transition into a local office in the future.

Responsibilities

  • Process and manage sales orders, ensuring accuracy and timeliness.
  • Communicate with customers to address inquiries, resolve issues, and provide excellent service.
  • Assist the sales team in preparing and maintaining sales documentation.
  • Coordinate with internal departments to ensure timely order fulfillment.
  • Maintain and update customer records in the CRM system.
  • Generate sales reports and provide administrative support to the sales team.
  • Assist with trade show coordination.

Qualifications

  • Proven experience in a sales support or administrative role.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in MS Office Word, Excel, Outlook.
  • Attention to detail and accuracy in data entry.
  • Ability to multi-task and work collaboratively in a team environment.

Requirements

  • High school diploma. Additional qualifications in Business Administration or related field is a plus.
  • Previous experience in a sales or customer service role is preferred, 3-5 years.
  • Familiarity with sales processes and customer service.
  • Ability to prioritize tasks and meet deadlines.
  • Valid passport. (There will be opportunities for domestic & international travel)

We’re looking for a long-term employee that’s interested to work in a dynamic environment and exciting industry. This person should work well with others and be self-driven to fulfill tasks in a remote setting. We value trust and good relationships in our day-to-day interactions to accomplish the goals of the company.

There will be opportunities for travel to the company HQ in Europe, and throughout the US depending on the candidate’s interest and our local needs.

 
 

Application

 

  • Interested candidates should submit their resume and cover letter to should be sent to: mail@hattelandtechnology.com
  • Subject/marked with: Customer Service & Sales Support Assistant
  • Applications are assessed on an ongoing basis.
  • Inquires about the position can be sent to Sales Director Americas, David Neal. 
 

Company Information: Hatteland Technology we design and manufacture high-quality displays, panel computers and embedded computers for the maritime market. Our company is based on Norway, with local operations headquartered in the San Diego area. Our employees value flexibility in their work in an exciting and demanding industry.