Product Notifications

Engineering Change Notification

Public | Finalized Published: 20 December 2012 - Reference: 33_2012_ECN

Access of User Controls and Input/Ouput via Hatteland Display API

Hatteland Display have identified a potential issue in the firmware handling electrical hardware interfaces (IO), affecting Solid State relay, Digital Input, Safety Signal Relay, Brightness Control, Light Sensor, Programmable Alarm LED, Buzzer and Glass Display Control™ (GDC) touch buttons.

This relates to both display and panel computer models.

The issue relates to some possible malfunction when accessing IO. Symptoms include the locking-up of the IO functions, i.e. not possible to read or change related parameters. So if the IO is not in use, it is unlikely that this issue will occur.

Hatteland Display hereby informs you about changes for the following model(s) in order to remedy the issue.
HD 08T21 xxx-xxx-xxxx
HD 13T21 xxx-xxx-xxxx

Notice: Customized models are ALSO affected by this Engineering Change Notification.

HD 08T21 xxx-xxx-xxxx

Effective from:

1 February 2013

Changes:

Update of firmware for the IO controller.

Additional information:

Please contact sales representative for test units.

Contact:

For further enquiries regarding this Engineering Change Notification, please contact Support at Hatteland Technology AS.

Matching products online:

HD 13T21 STD-xxx-Fxxx
HD 13T21 MMC-xxx-xxxx (HW00)
HD 13T21 MMC-xxx-xxxx (HW00)
HD 08T21 STD-xxx-Fxxx
HD 08T21 MMC-xxx-xxxx

Implemented by:

________________________________

Frode Grindheim
VP Products
Hatteland Technology AS

Document sent to customers.

Reference: MAI/211638

Last revised: 10 December 2024