Service Memo Notification
Public | Finalized Published: 24 January 2008 - Reference: 01_2008_SM
TAGS: [Electrical] |
Information about potentional "no picture" failure
Dear Customers,
We have very recently identified a technical problem which can cause power upand image blinking problems with some of our Series 1 displays. After tests, we have established that the problem is directly related to the JH1600 controller board which is used in a wide range of our Maritime Multi Displays (MMD); 17", 19", 20" and 23" based products. The fault has been traced to a production error of a batch of JH1600 controllers.
HATTELAND® display units produced AFTER 29th of March 2007 have been manufactured with new revision upgrades of the controller and are therefore NOT affected by the problem described in this document.
The problem affects JH1600 video controllers installed in HATTELAND® products manufactured/delivered between: 20th of October 2006 - 28th of March 2007.
To determine if your product may be affected by the problem described inthis document, please check the PRODUCTION DATE on the serial number label mounted on the back (as illustration FIG1 to the right for location example).
Please review the attached document for details.
JH 17T02 MMD
JH 19T02 MMD
JH 20T03 MMD
JH 20T06 MMD
We have very recently identified a technical problem which can cause power upand image blinking problems with some of our Series 1 displays. After tests, we have established that the problem is directly related to the JH1600 controller board which is used in a wide range of our Maritime Multi Displays (MMD); 17", 19", 20" and 23" based products. The fault has been traced to a production error of a batch of JH1600 controllers.
HATTELAND® display units produced AFTER 29th of March 2007 have been manufactured with new revision upgrades of the controller and are therefore NOT affected by the problem described in this document.
The problem affects JH1600 video controllers installed in HATTELAND® products manufactured/delivered between: 20th of October 2006 - 28th of March 2007.
To determine if your product may be affected by the problem described inthis document, please check the PRODUCTION DATE on the serial number label mounted on the back (as illustration FIG1 to the right for location example).
Please review the attached document for details.
JH 17T02 MMD
JH 19T02 MMD
JH 20T03 MMD
JH 20T06 MMD
Contact:For further enquiries regarding this Service Memo Notification, please contact Support at Hatteland Technology AS. |
Attachments: |
Implemented by:
________________________________
Frode Grindheim
VP Products
Hatteland Technology AS
Read and Understood by:
________________________________
(Your name)
(Your company)
×
![Full Size]()