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Service Memo Notification

Public | Finalized Published: 31 August 2009 - Reference: 30_2009_SM

TAGS: [Other]

Moist/fog on glass when power up after long time storage

During end test of stored JH 27T11MMD Displays, moist/fog was discovered on some displays.
JH 27T11MMD-xxx-xxxx

Notice: Customized models are ALSO affected by this Service Memo.

JH 27T11MMD-xxx-xxxx

Description / Sympton(s):

- After power up from cold, some fog can appear between glass and panel. This is visible for about 30 minutes before it disappears.
- This is only seen on some large displays after storage.
- This is only on non-Bonded displays.

Cause:

Some time after power up, the air inside the panel will be warmer than the surface of the glass. All natural moist will then appear on the cold surface as fog. The dust gasket prevents fast airflow and fog stays for about 30 minutes.

Solution:

After/during installation, let it be on for about 1 hour.

Contact:

For further enquiries regarding this Service Memo Notification, please contact Support at Hatteland Technology AS.

Matching products online:

JH 27T11 MMD-xxx-Axxx

Implemented by:

________________________________

Frode Grindheim
VP Products
Hatteland Technology AS

Read and Understood by:

________________________________

(Your name)
(Your company)

Last revised: 17 June 2024