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Product Notification

 

in Engineering Change Notifications

Hatteland Technology AS hereby informs about changes for the following model(s):
HD xxT22 MMC Q170 Standard, with GDCX rev6

 hd27t22mmc__01  hd24t23mmc__01
HD 27T22 MMC xxx-xxxx HD 24T23 MMC xxx-xxxx



 hd24t22mmc__01  hd19t22mmc__01
HD 24T22 MMC xxx-xxxx HD 19T22 MMC xxx-xxxx



CHANGE(S) APPLIES FOR THE FOLLOWING HATTELAND TECHNOLOGY PRODUCT(S):
HD 27T22 MMC xxx-xxxx
HD 24T23 MMC xxx-xxxx
HD 24T22 MMC xxx-xxxx
HD 19T22 MMC xxx-xxxx
Note: Customized models are ALSO affected by this Engineering Change Notification.

EFFECTIVE FROM:
1 December 2023

CHANGE(S):
New Firmware: FW100003 - 0A16 -> FW100003 - 0A17

ADDITIONAL INFORMATION:
Fix issue of data saving, when long pressing Brightness buttons.

When the "Power Mode - Previous State" setting is enabled in BIOS, issues may arise if the "Brilliance" buttons are pressed and held for an extended period. This can lead to errors in the preservation of the "Previous State" setting. In the event of a power outage, the panel computer may not properly remember the "Previous State". This issue is pertinent to devices delivered between Q4 2022 and Q4 2023 (Contact us if you have any problems outside of this period). A firmware update can rectify this issue. It is recommended to update the firmware for devices utilizing the "Power Mode - Previous State" setting that were delivered within this timeframe. However, if "Power Mode - Previous State" is not being used, a firmware update is not necessary.

The "Power Mode - Previous State" function can be modified in BIOS as follows: Navigate to BIOS setting: Advanced > SCOM Bus Configuration > Power Mode > Previous State. The default setting is ‘Always On’ “


For further enquiries regarding this Engineering Change Notification, please contact Support at Hatteland Technology AS.



Implemented by:
____________________________________________________

Frode Grindheim
VP Products
Hatteland Technology AS
Read and Understood by:
_______________________________________



(Your name and Company)