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Product Notifications

in Engineering Change Notifications

This ECN applies for all Maritime Multi Display (MMD), Standard Industrial Display (STD) and Maritime Multi Computer (MMC) products, sizes listed below.


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CHANGE(S) APPLIES FOR THE FOLLOWING HATTELAND DISPLAY® PRODUCT(S):
HD 12T21 xxx-xxx-xxxP
HD 15T21 xxx-xxx-xxxP
HD 17T21 xxx-xxx-xxxP
HD 19T21 xxx-xxx-xxxP
HD 24T21 xxx-xxx-xxxP
Note: Customized models are ALSO affected by this Engineering Change Notification.


EFFECTIVE FROM:
3 June 2013. All units produced after this date will have new firmware version.

CHANGE(S):
- Touch Screen controller firmware update to fix issue with connection lost after 5-6 days (see below for exact version numbering).


ADDITIONAL INFORMATION:
Review attached updates of User Manual (MMD, MMC, STD) for 12-24 inch models with added General Touch Screen information, as well as procedure on how to update Touch Screen firmware on-site.

How to determine your current Touch Screen Firmware version: - Example for Microsoft® Windows® 7 as follows: "Device Manager/Mice and other/HID compliant mouse/Details/Hardware id/Rev Vxxxx", where "Vxxxx" is:

12 inch units: New=V1002 - Previous=V1001
15, 17, 19 and 24 inch units: New=V1001 - Previous=V1000



For further enquiries regarding this Engineering Change Notification, please contact HelpDesk at Hatteland Display.

Note: It is advised that you regularly check our website for updated versions of the linked User Manuals listed below.


Implemented by:
____________________________________________________



Frode Grindheim
Vice President Product Management
Hatteland Display AS


Links to relevant file(s):